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Privacy and Security Policy

Kosmima is the sole owner of all personal information collected at this site (artkosmima.gr) and Kosmima will never rent, trade, loan or sell these information to third parties unless we are legally required to do so. The information you provide to Kosmima will only be used to process your order, unless you subscribed to our email list. In order to serve you best, all monetary transactions are handled by Pay Pal’s secure payment system. Any other information collected through this site is kept strictly confidential. We may retain other companies/individuals to perform various vital functions on our behalf such as email service providers, web hosting companies, data analysis firms and customer support professionals. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. Kosmima does not knowingly collect any personal information from children under 14 years old. This privacy and security policy applies only to the information collected in this website. Kosmima web site may contain links from or to other websites, please note that we are not responsible for the privacy policy of other websites. By using this website, you agree to Kosmima privacy and security policy. We may occasionally update this privacy policy. We encourage you to periodically review this privacy policy to stay informed about how we are protecting your information. We are happy to provide further details of our privacy policy, please contact us This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Terms and Conditions

The Kosmima website and all of its content are copyrighted materials. It means that all graphics, texts, photographs, drawings, logos, products descriptions, site features as well as the presentation and organization of these contents are subject to intellectual property rights. All rights are expressly reserved. These materials may be downloaded onto one computer or printed out for personal, non-commercial use only. Any modification of our website materials or use of them for any other purpose will violate our intellectual property rights. All digital images in this website are under license by Kosmima. No image or portion of any image may be reused without the express written authorization of Kosmima.

Information on Our Website

At Kosmima, we make every attempt to ensure that our on line catalogue is as accurate and complete as possible;however, infrequently data may be inaccurately displayed on our site due to technical matters that might occur. Kosmima reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Also please note that in order to give you the opportunity to view our products in great detail, some items may appear bigger or smaller than their actual sizes in our photos, and since every computer colour and size setting is different, the products may look slightly different.

Shipping

Kosmima ships all the parcels with Regular Greek Post Service. Orders can be fully insured (the total amount); all the way to you when requested (optional).  It means the shipment is risk-free in transit to you. After a parcel is shipped you will receive an email notification with a tracking #. Shipping times are approximate.

Destination Over E250 Under E250 Registered Fully Insured Delivery time
Local Pick Up Free Free - immediate
Europe Free E 5 E 15 3-7 days
United States Free E 6 E 30 7-10 days
International Free E 6 E 30 10-15 days

* For Express shipping please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  

Please note E15.00 fee will be applied to the orders with incorrect address information provided by the customer and as a result the parcel is returned to Kosmima or Kosmima has been charged extra by the carrier. E25.00 fee will be applied for refused, unclaimed and returned shipments plus the customer will be responsible for all return shipment charges. The orders being shipped outside European Union may require the recipient to pay duties upon delivery. We encourage you to contact your local courier or customs bureau to find out about import taxes.

Cancellation

Once you place an order it immediately transfers to our customer service centre and the payment process starts. Generally it is not possible to cancel or modify an order after it has been submitted. However, if you need to cancel or modify your order contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and if the order has not been shipped yet we will determine if it will be possible to stop the process of the order.

Return Policy

If for any reason you are not 100% satisfied with your purchase, you may return the merchandise within 20 days of the receipt. Refunds will not apply if the returned item has been damaged or altered in any way. A gift certificate will be issued if the item received as a gift is returned by the recipient. Personalized items are not refundable. Refunds do not include shipping costs. To refund an item please follow these steps:

  1. Call or email our customer service centres for Return the product.
  2. Complete the Return Form.
  3. Please attach this form along with your original receipt and repack the item in its original packaging.
  4. For your security, please insure your package for the full amount and keep your receipt. Kosmima will not be responsible for items damaged or lost in transit.
 

Art of jewels

  • When the vividness of jewellery reflects essential principals, like quality and great value for money, exquisite artifacts for your precious moments are formed. Greek jewels handcrafted from artists with emphasis on detail and loving care.